Questions before working with RKS?

RKS is designed mainly for growing businesses that need practical support across marketing, e-commerce, systems, data or digital growth. That can include established SMEs, owner-managed businesses, e-commerce brands and organisations that need specialist support without building a large internal team.

No. In many cases it is better to start with the problem rather than choosing a service first. Tell me what you are trying to improve and I can help work out what type of support makes sense.

Yes. RKS can work alongside internal marketing teams, developers, agencies, freelancers and other suppliers. The aim is to fill the gaps you actually have rather than replace people who are already doing useful work.

No. Most strategy, analysis, digital marketing and systems work can be delivered remotely. Where a project benefits from being on site, that can be discussed separately.

RKS operates more like a consultancy and delivery partner. The focus is on understanding the commercial problem first, then using the right mix of strategy, implementation and ongoing support to solve it.

Yes. One-off work can include audits, campaigns, system projects, e-commerce improvements, reporting setup, strategy work and other clearly defined projects.

I first understand the problem, users, systems and expected outcome. From there I can define the scope, what is included, the cost and any assumptions before you commit to the work.

Yes. That is often the most sensible route. A project can solve the immediate issue first, then ongoing support can be added later if the business needs continued management or optimisation.

Yes, provided the work is useful and clearly scoped. The Growth Sprint is also designed as a lower-cost entry point for businesses that need help identifying the most important opportunity before commissioning a larger project.

Yes. Many business problems cross several areas. A lead generation project might involve marketing strategy, landing pages, CRM automation and reporting. The work can be structured around the outcome rather than forcing each part into a separate project.

Marketing is the wider commercial strategy covering areas such as positioning, lead generation, campaigns, email, SEO, customer journeys and reporting. Social Media focuses specifically on planning, creating, publishing and improving activity across social channels.

Data Analysis is about understanding the information the business already has and turning it into useful insight, reports and forecasts. System Development focuses on the tools, workflows, portals, automations and integrations used to run the business.

Yes. Website work can sit within marketing, e-commerce or system development depending on the purpose of the site. Larger builds are normally scoped as bespoke projects.

Yes. Marketplace support can form part of the E-Commerce service and may include listing optimisation, channel strategy, reporting, commercial analysis and growth planning.

I review what you have sent, look at the service or package you are interested in and then come back to you with the most sensible next step.

No. Choosing a package on the website sends an enquiry. It does not create a contract or take payment. We first confirm the requirements and whether the package is the right fit.

I will tell you. I would rather recommend a smaller or different piece of work than put you into a package that does not solve the actual problem.

For bespoke or more substantial work, yes. The scope, cost, responsibilities and expected outcome are agreed before development or delivery begins.