Build an online store that does more than just take orders.
RKS helps businesses improve how they sell online. From WooCommerce and product listings to marketplaces, conversion, customer journeys and reporting, the focus is on building an e-commerce operation that can actually grow.
Sell better, not just in more places.
Good e-commerce is about the whole journey from product discovery through to conversion, fulfilment and repeat purchase.
More traffic will not fix an online store that is losing customers.
E-commerce problems often show up as a sales problem, but the cause can sit somewhere completely different.
Customers might struggle to understand the product. The listing might not appear in search. The checkout might introduce friction. The offer might be unclear or the business might be selling through the wrong channel.
RKS looks at the wider journey so the work focuses on what is actually limiting growth rather than simply adding more products, more ads or another marketplace.
What RKS can help with
Support can cover one part of the customer journey or the wider e-commerce operation depending on what the business needs.
Store setup
Configure or improve your e-commerce store, navigation, categories, products and essential customer-facing functionality.
Product listings
Improve product titles, descriptions, imagery, structure and information so listings are easier to find and easier to buy from.
Conversion optimisation
Review product pages, offers, navigation, trust, calls to action and checkout friction to improve the percentage of visitors who actually buy.
Marketplace expansion
Assess and support relevant marketplaces rather than adding channels simply because they exist.
Sales funnels
Build more deliberate customer journeys around specific products, campaigns, bundles, offers and acquisition activity.
Retention
Improve repeat purchase through customer journeys, email opportunities, offers and better use of existing customer data.
Reporting
Track sales, conversion, customer behaviour, products and channel performance so decisions are based on what is actually happening.
E-commerce systems
Improve how the store connects with inventory, CRM, marketplaces, reporting or other business systems where those connections are limiting growth.
E-commerce packages
Choose based on whether you need the foundations fixed, a more substantial growth project or ongoing support managing and improving your online sales operation.
Essentials
For businesses that need the basic online sales journey reviewing, fixing or setting up properly.
- Store review
- Customer journey review
- Product structure review
- Up to 10 product listing improvements
- Basic conversion improvements
- Navigation recommendations
- Essential tracking review
- 30-day recommendations
What needs fixing?
Send me your details and I will get back to you to understand your store, current setup and what you want to improve.
Enquiry sent
Thanks. I have received your Essentials enquiry and will be in touch.
Growth
For businesses that already sell online but want to improve conversion, listings, customer journeys and commercial performance.
- Full store review
- Conversion analysis
- Up to 25 listing improvements
- Sales funnel review
- Navigation optimisation
- Offer and bundle recommendations
- Customer retention opportunities
- Tracking and reporting setup
- Marketplace opportunity review
- 60-day growth plan
Ready to improve online sales?
Send me your details and I will get back to you to understand your current store, sales channels and growth goals.
Enquiry sent
Thanks. I have received your Growth enquiry and will be in touch.
Partner
For businesses that want ongoing commercial support managing, reviewing and improving their online sales channels.
- Ongoing store management
- Product listing optimisation
- Conversion monitoring
- Monthly sales analysis
- Customer journey improvement
- Marketplace support
- Promotion and campaign support
- Retention improvements
- Reporting and dashboards
- Monthly growth recommendations
- Monthly strategy session
- Priority RKS support
Need ongoing e-commerce support?
Send me your details and I will get back to you to understand your channels, current sales operation and where you want the business to go next.
Enquiry sent
Thanks. I have received your Partner enquiry and will be in touch.
The project packages are starting prices. The final scope depends on the size of the store, number of products, platforms involved and the work already in place. You will receive a clear scope before any project begins.
Where growth can come from
Better conversion
Improve the percentage of existing visitors who become customers before spending more money trying to drive additional traffic.
Higher basket value
Use bundles, cross-sells, product structure and better offers to increase the value of each order.
Better product discovery
Improve search visibility, categories, navigation and listing quality so customers can find the right products more easily.
More repeat customers
Build better post-purchase journeys, retention activity and reasons for customers to come back.
Better channel mix
Understand which marketplaces and channels genuinely offer growth rather than spreading the business too thinly.
Better commercial visibility
Bring sales, conversion, margins and channel performance together so the next decision is based on useful information.
How the work starts
I start by understanding where the store is today, how customers currently buy and where the biggest commercial opportunity is likely to sit.
Review the store
We look at the products, customer journey, sales channels and current performance.
Find the friction
I identify where customers are being lost, where sales are being missed and what deserves attention first.
Implement the improvements
The agreed changes are made across the store, listings, funnels or wider e-commerce setup.
Review what changes
We use the results to understand what worked and where the next opportunity sits.
Common questions
Which e-commerce platforms can you work with?
Can you build a new online store?
Can you help with Amazon and other marketplaces?
Do you manage paid advertising?
Can you work on an existing store without rebuilding it?
Why are the project prices listed as starting prices?
Tell me what is stopping your online sales from growing.
You do not need to know whether the answer is a new store, better listings, another marketplace or a conversion project. Start with the problem and we can work out what needs changing.